Offers made by Singapore Airlines (SIA) to compensate the 211 passengers on board turbulence-hit Flight SQ321 are just the start of what legal experts say will be a lengthy process to determine how much the national carrier will ultimately pay out.
Sudden, extreme turbulence hit the Boeing 777-300ER aircraft on its way to Singapore from London on May 21, leaving a British passenger dead from a suspected heart attack and dozens of others injured, some seriously.
Three weeks on, those who suffered minor injuries have been offered US$10,000 (S$13,500) each in compensation. SIA has also offered US$25,000 as an advance payment for passengers with more serious injuries to meet their immediate needs ahead of discussions over the final compensation amount.
With Compensation On The Table, What's Next For SQ321 Passengers?
